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About Yalo

We help companies build strong customer relationships through the world's most popular messaging apps


At Yalo, we aspire to help major global brands delight more than a billion people each day through the power of instant messaging.

We’re focused on emerging markets like Latin America, India and Southeast Asia -- markets  in which mobile consumers spend 85% of their time on messaging apps.

Now, we’re marrying the omnipresence of messaging with the strength of AI to help businesses know their customers well, engage with them directly, and serve them better than ever before.


Weekly users served


of UX projects created by women


Yaleros nationalities


We are respectful and hospitable people with a service attitude, seeking to give a positive experience and developing strong and trustful relationships with internal and external customers. We care about everything that happens at Yalo, therefore we act with a high sense of ownership and we are always taking care of our value chain.
We are reliable people, with passion, enthusiasm and a strong work ethic. We are a team committed to getting sh*t done according to goals, prioritization, deadlines, and helping others to get there. We take risks and love new challenges.
We believe in improving people’s lives through simplicity and that it reflect it in the way we operate; communication, decision making… We keep simple everything! We find a way to solve the challenges in a practical and scalable approach. Vulnerability is allowed to improve, acknowledge mistakes, and move forward.

Leadership team

We are a group of passionate entrepreneurs.

Javier Mata

Founder & CEO

Kyle Passarelli

vp technology

Raquel Castañeda

head of people success

Fred Allen

head of growth

Phil Carpenter

VP Marketing

Arturo Flores

VP Finance

Nitin Mirchandani

CEO - India + SE Asia

Jeniffer Hernandez

Key Accounts Manager

Rodrigo Figueras

Head of Customer Partnerships

Chris Quesada

Head of Delivery

Renato Barrios

Head of Product / Design

Manuel Centeno


Our people are our culture

Yalo is a positive, high-energy place to work. Want to see what it is like to be a Yalero?


Yalo is home to tech magicians, savvy salespeople, sharp designers, and others you’d enjoy getting to know. Come join us! We’re always looking for smart, experienced people who are interested in “making it happen.”

Check out Careers

Proximity is power

We have a team and office near you


Mexico City


San Francisco

501 Octavia St San Francisco, CA 94102, EE. UU.



C-20, G Block, Bandra-Kurla Complex Mumbai MH 400051



700 Yan'an E Rd, Huangpu Qu, Shanghai



Of. 102, Cl. 93 #19B-66


São Paulo

Paulista Avenue, 1079 7º e 8º andar Bela Vista São Paulo - SP