We also speak
Spanish
and
Portuguese
We also speak
English
and
Portuguese
We also speak
English
y
Spanish
get in touch
homeaboutindustriesNEWSblogDocumentationcareerspartnersloginget in touch

Yalo for Retail

Shopping made as easy as having a conversation

📲

COVID-19 pushed retail further into e-commerce.

😮

Yalo transforms retailers digitally by setting an online store on top of messaging apps.

Benefits

2-3 min

Average order completion time.

10-20%

Digital orders increased after using Yalo commerce suite.

Easy to use
channel

+

Providing shoppers a frictionless channel to reach out your company.

Conversational Commerce
is the new normal

Finding the right services to reach diners online is challenging.

Mobile apps are expensive to build and keep up-to-date.

Helping the non-native digital customers to adapt to digital channels.

Identify their real customers rather than trying to appeal to everybody.

Unify the experience in digital channels and physical stores.

Run your
business on WhatsApp
with Yalo

Yalo provides digital solutions that reach your customers on the platforms where they are.

WhatsApp business profile management

With guidance on best practices

Yalo automated
messaging

Connect with shoppers using Yalo’s automated chatbot, designed and optimized for WhatsApp

E-Commerce
on WhatsApp

Set up a complete catalog of your products and a shopping cart, allowing users to make orders directly from their chat in a fast and easy way.

Assisted
Sales

If the artificial intelligence agent isn’t able to fulfill any requirement, a human agent can “take-over” the conversation at any moment.

Profiler

Gather data and insights on your shoppers to better understand their mobile shopper journey.

Buyer's Journey

Yalo chats with business owners, providing you with the data, insight, optimization of mobile delivery apps, and the personalization of the conversation.

1

Conversation
Starter

A shopper reaches out to your store’s messaging profile

(Or you reach out to them!)

2

Consideration

They browse your menu, selecting items

Yalo answers their questions as they consider their choice

3

Check-Out

They select a payment option, and complete their order.

4

Confirmation

They receive a notification confirming their order and automated updates.

You receive your order, without ever picking up the phone.

The new normal: Conversational Commerce

Consumers purchase your products without ever leaving the messaging app they are using.

We power conversational solutions for leading companies in Latin America and Asia

Proximity is power

We have a team and office near you

🇲🇽Mexico

Mexico City

🇺🇸USA

San Francisco

501 Octavia St San Francisco, CA 94102, EE. UU.

🇮🇳india

Mumbai

C-20, G Block, Bandra-Kurla Complex Mumbai MH 400051

🇨🇳china

Shanghai

700 Yan'an E Rd, Huangpu Qu, Shanghai

🇨🇴colombia

Bogota

Of. 102, Cl. 93 #19B-66
Bogotá

🇧🇷brazil

São Paulo

Paulista Avenue, 1079 7º e 8º andar Bela Vista São Paulo - SP